Return Policy

 How do I return an item?

The Chocolate Factory takes great pride in our products and we strive for complete customer satisfaction. If there are any problems with your order please contact customer service by phone or email before you send any items back. We will need to provide a return authorization number. If possible please have your order number available.


Customer Service:
email: customerservice@chocolatelovers.com
phone: 865-522-2049

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